Refund policy

Last updated: November 2026

-day money-back guarantee. If you're not happy with your order, contact us within days of delivery and we'll make it right.

How to request a refund

Email with your order number and a short description of the issue (a photo helps if the item arrived damaged). We reply within 1–2 business days.

Damaged, defective or wrong items

If your item arrived damaged, defective, or isn't what you ordered, we'll send a free replacement or give you a full refund. You won't need to send the item back.

Changed your mind

If you simply changed your mind, you can return unused items in their original condition within days of delivery. We'll send you the return address. Return shipping is paid by the customer. Once we receive the item, we refund the full product price.

How refunds are paid

Refunds go back to your original payment method through PayPal. They usually appear within 5–10 business days, depending on your bank.

Cancellations

You can cancel your order for a full refund if it hasn't shipped yet. Email us as soon as possible.